FAQs

Find clear answers to common questions about ordering, product handling, shipping, and research-use guidelines.

Are your products for human use?

No. They are not intended for human or animal use. These products are solely for research use only.

Do you test your products?

Yes, all of our products are third party tested in America. We will provide COA’s.

How fast will my order be shipped?

Your order will be shipped within 48 hours.

Do you offer instructions for reconstitution?

We do not. Our products are for research use only.

How do I contact customer service?

Please reach out to us at support@tpoppeptidies.com We are happy to help you with anything you need.

Can I adjust or cancel my order once it’s been placed?

Orders can be adjusted within 24 hours. If your order has not been shipped, we will accommodate any adjustments.

How do refunds work?

We will credit your original method of payment, or offer you a store credit.

If there are product issues, how will you resolve this?

Please Contact support@tpoppeptides.com to resolve any matter.